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The Optical Knowledge Portal
Information – Education – Certification

Privacy policy

1. Data protection overview

General

The following provides a simple overview of what happens to your personal information when you visit our website. Personal data includes all data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our privacy policy set out below.

Data collection on our website

Who is responsible for the data collection on this website?

The data on this website is processed by OptAk GmbH. Our contact details can be found in the website’s required legal notice.

How do we collect your data?

Some data is collected when you share it with us. For example, this data can include details that you enter in a contact form.

Other data is collected automatically by our IT systems when you visit our website. This is primarily technical data (e.g. your internet browser, operating system or the time that you viewed the page). This data is collected automatically as soon as you view our website.

For what purpose do we use your data?

Some data is collected to ensure the proper functioning of the website. Other data can be used to analyse how visitors use the website.

What rights do you have regarding your data?

You always have the right, at no extra cost, to request information about your stored data, its origin, its recipients, and the purpose of its collection. You also have the right to request that it be rectified, blocked, or erased. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You also have a right to complain to the competent supervisory authority.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behaviour. This happens primarily using cookies and analytics. The analysis of your surfing behaviour is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

2. General information and mandatory information

Data protection

OptAk GmbH takes the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, different types of personal data will be collected. Personal data includes all data that can be used to identify you personally. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

OptAk GmbH
Hans-Böckler-Str. 7
91301 Forchheim, Germany

Telephone: +49 9191 3409-12
E-mail: info@optik-akademie.com

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Withdrawal of your consent to the processing of personal data

Many data processing operations are only possible with your express consent. You can withdraw this consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the Bavarian Data Protection Authority for the Private Sector: www.lda.bayern.de 

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to another responsible person in a common, machine-readable format. If you request the direct transfer of the data to another responsible person, this will only take place if it is technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as a site operator. You can recognize an encrypted connection by the fact that the address line in the browser changes from “http://” to “https://” and by the lock icon in the browser address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Encrypted payment transactions on this website

If there is a requirement upon the conclusion of a contract subject to payment that you transmit your payment details (e.g. account number if authorisation for direct debit is given) to us, this data will be required to settle the payment.

The payment transactions using common payment instruments (Visa/MasterCard, direct debit procedure) are executed exclusively via an encrypted SSL or TLS connection. You can recognise an encrypted connection by the fact that the address line in the browser changes from “http://" to “https://" and by the lock icon in the browser address bar.

In encrypted communication, your payment details that you transmit to us cannot be read by third parties.

Information, blocking, erasure

Within the scope of the applicable legal regulations, you have the right at any time to obtain information free of charge regarding the personal data that has been stored about you, its origin and recipient, and the purpose of the data processing and, if applicable, the right to correction, blocking or erasure of this data. You can contact us at any time using the address given in the legal notice if you have further questions on the topic of personal data.

Objection to advertising mailings

We hereby object to the use of contact data published in our legal notice for the purpose of sending unsolicited advertising and information material. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising information, such as spam emails.

3. Data collection on our website

Cookies

Some of our web pages use cookies. Cookies do not cause any damage to your computer and do not contain any viruses. Cookies are primarily intended to improve users' experience of the website and to make your visit easier and more secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognise your browser when you next visit the site.

You can configure your browser to notify you when you receive a cookie, which lets you choose on a case-by-case basis whether or not to accept it. Alternatively, you can set your browser to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Blocking cookies may mean that you are unable to use all features of our site.

Cookies which are necessary to carry out the electronic communication process or to provide certain functions you wish to use (such as shopping carts) are stored pursuant to Art. 6(1) (f) GDPR. The website operator has a legitimate interest in the storage of cookies to ensure an optimised service provided free of technical errors. If other cookies (such as those used to analyse your surfing behaviour) are also stored, they will be treated separately in this privacy policy.

Server log files

The provider of this website automatically collects and stores information in server log files, which your browser automatically transmits to us. These are:

This data is not stored together with data from other sources.

Article 6(1) (f) is the legal basis as far as the processing of personal data is concerned for the purpose of safeguarding the legitimate interests of the data subject.

Contacting us

If you send us enquiries via the contact form, e-mail, in writing or by telephone, we will store your details, including the contact data you have provided, for the purpose of processing the enquiry and in the event of follow-up questions. This data will not be disclosed without your consent.

The data provided will be processed exclusively on the basis of your consent (Art. 6(1) (a) GDPR). You may withdraw your consent at any time. An informal email making this request is sufficient. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

We will retain the personal information provided by you in the contact form until you request its deletion, withdraw your consent for storage or when the purpose for data storage ceases to apply (e.g. after your enquiry has been processed). Mandatory statutory provisions - in particular retention periods - remain unaffected.

Registration on this website

You may register to use additional features on the website. We will use the data entered for this purpose only for the offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise we will refuse the registration.

In the event of important changes, such as to the scope of the offer or technically necessary changes, we will use the email address provided during registration to inform you.

The data entered during registration will be processed on the basis of your consent (Art. 6(1) (a) GDPR).). You can withdraw this consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

The data collected during registration will be stored as long as you are registered on our website and will then be deleted, unless there are legally mandatory retention periods.

Processing of data (customer and contract data)

We collect, process and use personal data only to the extent necessary for the creation, content or modification of the legal relationship (inventory data). The basis for the data processing is Art. 6(1) (b) GDPR, which permits the processing of data for the purposes of performing a contract or for taking relevant pre-contractual steps. We collect, process and use personal data concerning the usage of our website (usage data) only insofar as this is necessary in order to enable or invoice the user for the use of our services.

The collected customer data will be deleted after completion of the order or termination of the business relationship, unless there are legally mandatory retention periods.

Data transfer upon conclusion of a contract for online shops, distributors and dispatch of goods

We transmit personal data to third parties only when this is necessary within the scope of contract performance, for example, to the company engaged to deliver the goods or the bank engaged to settle payment. Further transmission of data does not occur or occurs only when you have expressly consented to the transmission. We will not, without your express consent, supply your personal information to any third party, e.g. for marketing purposes.

The basis for the data processing is Art. 6(1) (b) GDPR, which permits the processing of data for the purposes of performing a contract or for taking relevant pre-contractual steps.

Data transfer upon conclusion of a contract for services and digital content

We transmit personal data to third parties only when this is necessary within the scope of contract performance, for example, to the bank engaged to settle payment.

Further transmission of data does not occur or occurs only when you have expressly consented to the transmission. We will not, without your express consent, supply your personal information to any third party, e.g. for marketing purposes.

The basis for the data processing is Art. 6(1) (b) GDPR, which permits the processing of data for the purposes of performing a contract or for taking relevant pre-contractual step.

4. Analysis tools and advertising

Matomo (previously Piwik)

This website uses Matomo, which is an open source web analytical application. Matomo uses cookies. Cookies are text files placed on your computer to help the website analyse how visitors use the site. The information generated by the session cookies about the use of our website is stored exclusively on our server. The IP address transmitted is anonymised before storage.

Matomo cookies remain in your device's memory until you delete them.

Matomo cookies are stored on the basis of Art. 6(1) (f) GDPR. The website operator has a legitimate interest in the anonymised analysis of user behaviour to optimise its website offer as well as its marketing efforts.

The information generated by the session cookies about the use of our website will not be shared with third parties. You may block storage of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use all features of our site.

If you do not agree to the storage and use of your data, you can deactivate the storage and use here. In this case, an opt-out cookie is stored in your browser which prevents Matomo from saving usage data. Please note that the Matomo opt-out cookie is also deleted when you clean up the cookies stored in your browser. You will need to activate the opt-out option when visiting our site again.

5. Plug-ins and tools

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. In this case, the YouTube server is informed about which of our pages you have visited.

If you’re logged in to your YouTube account, you allow YouTube to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is in the interest of making the presentation of our online offer appealing. This constitutes a legitimate interest pursuant to Art. 6(1) (f) GDPR.

Further information about handling user data can be found in YouTube’s privacy policy at https://policies.google.com/privacy?hl=en&gl=ZZ.

Google web fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display text and fonts correctly.

ZFor this, your browser makes a direct connection with Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a legitimate interest pursuant to Art. 6(1) (f) GDPR.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about Google web fonts can be found at https://https://developers.google.com/fonts/faq and in Google´s privacy policy https://policies.google.com/privacy?hl=en&gl=ZZ.

Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of making the presentation of our online offer appealing and to facilitate the location of places specified by us on the website. This constitutes a legitimate interest pursuant to Art. 6(1) (f) GDPR.

Further information about handling user data can be found in Google’s privacy policy at https://policies.google.com/privacy?hl=en&gl=ZZ.

6. Payment service providers

PayPal

We offer payment through PayPal on our website. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg (hereinafter referred to as “PayPal”).

If you select payment through PayPal, the payment data you enter will be transmitted to PayPal.

Art. 6(1) (a) GDPR (consent) and Art. 6(1) (b) GDPR (contract performance) provide the legal basis for transmitting your data to PayPal. You may withdraw your consent to the processing of your personal data at any time. Any data processing that has occurred before consent is revoked will still be valid.

BS PAYONE

It is possible to make payment through BS PAYONE on our website. The provider of this payment service is PAYONE GmbH, Lyoner Straße 9, 60528 Frankfurt/Main, Germany (hereinafter referred to as “PAYONE”).

PAYONE offers several payment options (e.g. payment by credit card). If you select payment through PAYONE (PAYONE checkout solution), PAYONE will collect different types of personal data pertaining to you. Details can be found in PAYONE's privacy policy under the following link: https://www.bspayone.com/DE/en/privacy.

PAYONE uses cookies to optimise the use of the PAYONE checkout solution. Optimising the checkout solution constitutes a legitimate interest pursuant to Art. 6(1) (f) GDPR. Cookies are small text files that are stored on your computer and saved by your browser. They remain in your device’s memory until you delete them. Details on the use of PAYONE cookies are provided at https://www.bspayone.com/DE/en/privacy.

Art. 6(1) (a) GDPR (consent) and Art. 6(1) (b) GDPR (contract performance) provide the legal basis for transmitting your data to PAYONE. You may withdraw your consent to the processing of your personal data at any time. Any data processing that has occurred before consent is revoked will still be valid.

Privacy policy created and published on 22 May 2018.